Shacarah Gagnon-Kvale
EXPERIENCE
Senior Software Engineer – Salesforce
Scrum Lead, Security Champion
Product Owner & Engineering Manager Responsibilities
2019 – Present
Scrum Lead, Security Champion
Product Owner & Engineering Manager Responsibilities
2019 – Present
Lead Developer: Designed and built application to solve inefficiencies.
Developed on Heroku in Python & JavaScript; utilizing SLDS, Django, Postgres, & modern design patterns.
Functional testing: unit with 96% code coverage, integration, & smoke tests.
Leveraged Selenium for automated user testing. Integrations with Sales Cloud, AWS, and Marketing Cloud + custom SDK.
Drove cross-team collaboration for security, data classification, Public Cloud, Business Technology, writers, partners, & stakeholders.
Led onboarding, mentoring, & coaching for new developers.
Wrote a robust toolset to improve inventory, searching, monitoring, efficiency, management, QA, & review.
Led solution designs with other engineers & customers on integrations.
Senior Technical and Data Architect – Salesforce
2017 – 2019
2017 – 2019
Designed and build backend for patented revenue-driving technology.
Patented A/B/n multivariate system.
Deeply personalized segmentation with look-alike enhancement.
Custom customer-driven journey experience.
Custom interest-driven customer to content matching.
Optimization, data cleansing, audience balancing, & reporting.
Wrote a robust toolset to improve, searching, visualization, audience balance management, & review.
EDUCATION
Minnesota State University, Moorhead
BS Graphic Communications Multimedia Development
Emphasis Web Development & 3D Animation
2005
BS Graphic Communications Multimedia Development
Emphasis Web Development & 3D Animation
2005
SKILLS & LANGUAGES
Hard Skills
Python
Django
JavaScript
Heroku
Postgres & PostgreSQL PL/pgSQL
Oracle SQL
Microsoft Server SQL/T-SQL
Marketing Cloud
Sales Cloud
SLDS
Design & Architecture
AWS
Selenium
Functional Testing
Scrum & Agile
Security
Integrations/API consumption
Soft Skills
Problem Solving
Creative & Innovative
Big Picture View
Focused on Customer Needs & Business Value
Gathering Requirements & Feedback
Prioritization & Organization
Highly Collaborative
Listening & Communication
Learns Quickly
Adaptive & Reliable
Humble & Considerate
Strong Ethics & Integrity
Ability to Have Difficult Conversations
Python
Django
JavaScript
Heroku
Postgres & PostgreSQL PL/pgSQL
Oracle SQL
Microsoft Server SQL/T-SQL
Marketing Cloud
Sales Cloud
SLDS
Design & Architecture
AWS
Selenium
Functional Testing
Scrum & Agile
Security
Integrations/API consumption
Soft Skills
Problem Solving
Creative & Innovative
Big Picture View
Focused on Customer Needs & Business Value
Gathering Requirements & Feedback
Prioritization & Organization
Highly Collaborative
Listening & Communication
Learns Quickly
Adaptive & Reliable
Humble & Considerate
Strong Ethics & Integrity
Ability to Have Difficult Conversations
ACHIEVEMENTS
Patents
Salesforce – Variable content generation and engagement tracking
Salesforce – Data validation and digestible content object generation
Awards
Salesforce Rookie of the Year
Certifications
Salesforce Certified Scrum Leader
Salesforce Security Champion
Salesforce Trailhead Ranger
Salesforce Certified Administrator
Salesforce Certified Marketing Cloud Email Specialist
Salesforce – Variable content generation and engagement tracking
Salesforce – Data validation and digestible content object generation
Awards
Salesforce Rookie of the Year
Certifications
Salesforce Certified Scrum Leader
Salesforce Security Champion
Salesforce Trailhead Ranger
Salesforce Certified Administrator
Salesforce Certified Marketing Cloud Email Specialist